"Personal information" refers to information about a living individual, which includes name, date of birth, address, phone number, contact details, and other descriptions that can identify a specific individual based on such information, as well as data related to appearance, fingerprints, voiceprints, and individual identification
information such as health insurance certificate number that can identify a specific individual from the information alone.
Privacy Policy
ARIGATO Co., Ltd. (hereinafter referred to as "we") establishes this Privacy Policy (hereinafter referred to as "this Policy") as follows regarding
the handling of user's personal information in the services (hereinafter referred to as "the Services") provided on this website.
Article 1 (Personal Information)
Article 2 (Methods of Collecting Personal Information)
We may ask users to provide personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, driver's license number, etc. when they register for the service. We may also collect transaction records and payment information, including user's personal
information, from partners (information providers, advertisers, ad distribution partners, etc.), etc.
Article 3 (Purposes of Collecting and Using Personal Information)
The purposes for which we collect and use personal information are as follows:
1. For the provision and operation of our services
2. To respond to inquiries from users (including identity verification)
3. To send emails containing information about new features, updates, campaigns related to the services in use, and information about other services provided by us
4. For communication as needed, including maintenance and important announcements
5. To identify users who violate the terms of use or attempt to use the service for fraudulent or inappropriate purposes and to deny their usage
6. To allow users to view and modify their registered information, as well as view their usage status
7. To bill users for fees in paid services
8. For purposes related to the above use purposes
Article 4 (Change of Purpose of Use)
1. We shall change the purpose of use of personal information only if the new purpose is reasonably related to the previous purpose.
2. If the purpose of use is changed, we will notify users of the new purpose through our designated method or disclose it on this website.
Article 5 (Provision of Personal Information to Third Parties)
1. We will not provide personal information to third parties without obtaining the user's consent in advance, except in the following cases, unless permitted by laws and regulations.
1-1. When there is a need to protect a person's life, body, property, or other rights and interests, and it is difficult to obtain the person's consent
1-2. When there is a need for the improvement of public health or the promotion of healthy development of children, and it is difficult to obtain the person's consent
1-3. When cooperation is necessary for a government agency, local government, or a person entrusted by them to perform tasks defined by laws and regulations, and obtaining the person's consent would hinder the performance of such tasks
1-4. When we have notified or publicly announced the following matters in advance and have submitted a report to the Personal Information Protection Commission
1-4-1. Including third-party provision in the purpose of use
1-4-2. Items of data provided to third parties
1-4-3. Methods or means of providing to third parties
1-4-4. Stopping the provision of personal information to third parties at the request of the individual
1-4-5. Method of accepting requests from the individual
2. Notwithstanding the preceding paragraph, the following cases shall not be deemed as provision to third parties.
2-1. When we entrust all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use
2-2. When personal information is provided due to the succession of business through merger or other reasons
2-3. When personal information is jointly used with a specific person, and the name or designation of the person responsible for the management of the personal information, the items of the jointly used personal information, the scope of the persons jointly using it, the purpose of the jointly used information, and the method of
accepting the individual's request are notified to the individual in advance, or are made readily available to the individual
Article 6 (Disclosure of Personal Information)
1. When a person requests the disclosure of personal information, we will promptly disclose it to the person. However, if any of the following applies due to the disclosure, we may not disclose all or part of it, and we will promptly notify the person of the decision not to disclose. Note that a fee of 1,000 yen per case will be charged
for disclosing personal information.
1-1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
1-2. When there is a risk of significantly hindering the proper implementation of our business
1-3. When it would violate laws and regulations or other laws
2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, shall not be disclosed as a general rule.
Article 7 (Correction and Deletion of Personal Information)
1. If a user's own personal information held by us is incorrect, the user can request us to correct, add, or delete (hereinafter referred to as "Correction, etc.") the personal information through the procedures specified by us.
2. If we determine that it is necessary to respond to a request under the preceding paragraph, we will promptly make the correction, etc. to the relevant personal information.
3. If we make a correction, etc. based on the provisions of the preceding paragraph or decide not to make a correction, etc., we will promptly notify the user.
Article 8 (Suspension of Use, etc. of Personal Information)
1. If a person requests the suspension or deletion (hereinafter referred to as "Suspension, etc.") of the use of personal information because it is being handled beyond the scope of the purpose of use or because it was obtained by fraudulent means, we will promptly conduct the necessary investigation.
2. Based on the results of the investigation under the preceding paragraph, if we determine that it is necessary to respond to the request, we will promptly suspend or delete the use of the relevant personal information.
3. If we suspend or delete the use of personal information based on the provisions of the preceding paragraph or decide not to do so, we will promptly notify the user.
4. Notwithstanding the provisions of the preceding two paragraphs, if it is difficult to bear a significant cost for suspension, etc. or if it is difficult to perform suspension, etc. due to other reasons and if it is necessary to take alternative measures to protect the user's rights and interests, we will take such alternative measures.
Article 9 (Changes to the Privacy Policy)
1. The content of this Policy, except for matters stipulated otherwise in laws and regulations and in this Policy, may be changed without notifying the user.
2. Unless otherwise specified by us, the revised Privacy Policy shall take effect from the time it is posted on this website.
Article 10 (Contact)
For inquiries regarding this Policy, please contact the following:
Address: Nandocho 28-1, Open Residence Kagurazaka 201, Shinjuku-ku